Meet the Team

Chet Miller, President/Owner 

Chet Miller is the president and owner of Carolina Basement Solutions. He created the company in 2016 and has been active in day-to-day operations since its inception. Chet holds a bachelor's degree from the University of North Carolina. Chet also holds an Advanced Executive Management Program graduate. He has an extensive concrete industry background, previously serving as CFO and CEO of various companies. Chet is president of the Foundation Repair Association of North Carolina, is a member of CHANCE Contractors Council and is a past board member of the Carolina Ready Mixed Concrete Association.

Chris Miller, Vice-President/Co-Owner

Chris Miller is the Vice President of Carolina Basement Solutions. Chris holds an associate's degree in building construction management and technology. He is an active member of the Helical Pier Association, the Carolina Association of General Contractors, and the Foundation Repair Association of North Carolina.

Gary McLamb, Safety Director 

Gary McLamb is the Safety Director of Carolina Basement Solutions and has been a team member since 2003. Previously, he served in various positions, including sales consultant, area manager, and controller at Unicon Concrete, LLC. Gary is an active member of the Helical Pier Association, the Carolina Association of General Contractors, and the Foundation Repair Association of North Carolina.

Robyn McAdams, Controller

Robyn McAdams is the controller of Carolina Basement Solutions and has been a team member since 2017. McAdams previously worked as a Payroll and Benefits Team Leader at Hospice & Palliative Care Center of Alamance-Caswell. She has over 20 years of administrative and financial accounting experience. McAdams is a certified public accountant with a bachelor's degree from the University of North Carolina at Greensboro.

James Baston, Operations Manager 

James Baston is the Operations Manager of Carolina Basement Solutions and has been a team member since 2019. Baston has extensive experience in warehouse operations and production management. He also brings construction industry experience as a former site foreman with Grady Concrete and Construction. Baston has an Associate of Arts degree from Forsyth Technical Community College and is pursuing a Bachelor of Arts degree in Business Management from Winston Salem State University.

Michael Hernandez, Director of Marketing

Michael is the Director of Marketing for Carolina Basement Solutions and has been a team member since 2021. Michael previously worked in Learning & Development and Advertising. He has a bachelor's degree in sociology from Appalachian State University and an impressive track record, holding positions such as Vice President of Operations, Chief Executive Officer, and Chief Operations Officer throughout his career.

Brittany Cates, Sales Manager  

Brittany Cates is the Sales Manager for Carolina Basement Solutions and joined the staff in 2017. Cates holds a bachelor's degree from Greensboro College and has previous management experience working for a music and arts retail store. While there, Cates oversaw customer service, sales, and educational event planning.

Kristine Harris, Technology & Systems Coordinator 

Kristine Harris is the Technology & Systems Coordinator of Carolina Basement Solutions and joined the staff in 2014. Previously, Harris was the Office Manager of the company. Harris studied computer programming at Guilford Tech Community College. She has previous operations management experience in the fitness industry.

Miranda Walter, Customer Service Representative

Miranda Walter, a Customer Service Representative at Carolina Basement Solutions, joined the staff in 2022. Walter brings excellent customer service insight to the organization.

Katie Miller, Customer Service Representative

Katie Miller, a Customer Service Representative at Carolina Basement Solutions, joined the staff in 2018. Miller graduated with a bachelor's degree from West Coast Baptist College. She has extensive customer service and organization skills from various ministry roles.

Rachel Carpenter, Accountant

Rachel Carpenter is an Accountant at Carolina Basement Solutions and joined the team in 2020. She has previous experience in retail management, where she focused on training and development, project administration, and logistics management.

Heather Garner, Accountant & Human Resources

Heather Garner is an accountant at Carolina Basement Solutions and joined the team in 2022. Heather is an integral part of our company with her associate's degree in accounting and experience in various office roles. She works diligently to provide excellent customer service and support to our clients.

Alana Bancroft, Production Schedule Coordinator

Alana is the Production Schedule Coordinator at Carolina Basement Solutions and joined the team in 2022. She has several years of experience in the construction industry and brings her knowledge and skills to our company. Alana is pursuing her bachelor’s degree from UNCG, and we are confident she will continue to be an integral member of our team. 

What Our Customers
Are Saying

Remodeling my grandparents old home. it had major water issues in an unfinished basement. Got quotes from several companies. Carolina Basement Solutions had the best knowledge, experience and price of all. They installed a two pump system and were quick and left the place clean and tidy after they left. Their system worked great.  Super staff, friendly and knowledgeable. Crew came next morning and corrected the issue. I would highly recommend Carolina Basement Solutions. Eddie R. Graham, NC
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